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User Accounts and Permission Levels

How to create and maintain user accounts and set permission levels in SEND Explorer

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Written by Peggy Zorn
Updated over 2 months ago

A SEND Explorer account must be created for each person authorized to use SEND Explorer. This account will be used to manage authentication into the application (unless Single Sign-On (SSO) is used) and authorization (permissions level) in the system.

Permission levels in SEND Explorer are listed below.

Standard User

Can use all data query, reporting, and visualization functions

Super User

In addition to Standard User capabilities, can also create, save, and delete Shared Presets

Data Steward

In addition to Super User capabilities, can also load, reload, and delete study data

Administrator

In addition to Data Steward capabilities, can also create/manage user accounts, download the access log, configure application settings, and review system information

Super Admin

In addition to Data Administrator capabilities, has access to review and update sensitive or protected application information such as database connection string, e-mail server password, website info, and if applicable, the contents of the Terms of Use page

To create a new user, follow the steps below.

  1. Click on the Admin link next to your user name in the upper right corner of the SEND Explorer window

  2. A table with the list of current SEND Explorer users will display

  3. Click on the Create User button

  4. Enter in the following information:

    1. Email

    2. First Name

    3. Last Name

    4. Company Name (recommend keeping Company name consistent across all users in an organization)

  5. Click on the Create Account button. The account will be created and if authentication is being handled by SEND Explorer, the new user will receive an email with a link to set their password. If SSO is being used for authentication, no email will be generated as the user's standard internal network password will used for authentication into SEND Explorer.

  6. Locate the new user in the user table and click in the cell for the Claims column

  7. Select the permission level you want to associate with the user and click OK

To remove an existing user:

  1. Locate the user in the user table

  2. Click on the Delete button in the far left column and click on Yes to confirm the deletion

If user authentication is managed in SEND Explorer and not through SSO, administrators can:

  1. Lock/unlock accounts by clicking on the Lock/Unlock button next to the Delete button for a user

  2. Set a new password for a user by clicking on the New Password button and entering in a new password. When this is done, the password has to be shared with the user and then reset once the user is successfully able to login.

Other information included in the user account table includes:

Created

Date the account was originally created

Last Update

Date the user account was last updated

Last Login

Date the user last logged into SEND Explorer

Created By

Email address associate with the administrator that originally created the user account

The full user list can be exported to Excel or CSV format by clicking on the Export button from the top menu. The user list file will be downloaded to the Downloads folder and can be opened and reviewed from this location.

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